Cross-cultural workplace dynamics
Cultural differences can have more impact than you might think. Knowing how to navigate these differences and being able to adjust your behaviour accordingly are priceless skills to have. This [...]
Negotiation: The Harvard Method
The Harvard Method is an approach to principled negotiations. It describes four basic rules for the negotiation process that focus on establishing as many shared viewpoints as possible, with the [...]
Collective innovation
Linda Hill is seen as one of the most influential figures in the world of innovation. Her insights into redefining role and responsibilities show that everybody has a role to play in the [...]
Mastenbroek: the procedure
What is the best procedure to follow when it comes to successful negotiating? Should you focus on piling on the pressure and completing the negotiations as quickly as possible or is it better to [...]
Mastenbroek: the relationship
Negotiating is always a two-way street, so it is always important to develop and nurture a good relationship. Take care that you maintain the power balance and the set the right tone. This [...]
Mastenbroek: the content
What should you include in the actual content of your negotiations? Is it better to list lots of facts and figures, or to avoid them? Should you bombard the other party with endless arguments or [...]
Mastenbroek: introduction
Negotiating is a complex activity. In order to clarify the various processes involved, Willem Mastenbroek defined three aspects that can be applied to all negotiations. This essential explains [...]
Office ergonomics
Does your neck or back hurt after working at your computer all day long? Do your wrists hurt after a long day at work? Or are you following this course to prevent all of this? This e-learning [...]
The future of work
Lynda Gratton has made her mark in the world of organisational behaviour and future-proofing organisations. She analyses the future of work from five different angles, known as the ‘shaping [...]
Growth and fixed mindset
This essential presents the ideas of American professor Carol Dweck. It explains the difference between a growth and a fixed mindset and highlights the importance of motivation in relation to [...]
